TOUR VOUCHER TERMS AND CONDITIONS
Last updated November 19, 2022
By purchasing and using Company’s Service, User expressly agrees to be bound by the following Tour Voucher Terms and Conditions.
“Company” shall refer to Discover.live, Inc., its subsidiaries and affiliates.
“User” shall specifically mean the individual or entity who is a customer of Company, seeking virtual live-streaming tour experiences from Company. User seeks to engage Company to provide services virtually as more fully set forth in this Tour Voucher Terms and Conditions (“Tour Voucher Agreement”), subject to the Tour Voucher Agreement stated herein.
“Experiences” are live video/audio streaming and/or recorded content offered to Company’s Users. Experiences are delivered via Zoom / WebEx using Company’s assigned meeting links or via any other platforms assigned by Company.
Acceptance of the Tour Voucher Agreement. User agrees to this Tour Voucher Agreement for Tour Vouchers when User purchases a tour voucher.
These terms are in addition to the Discover Live Terms and Conditions, DISCOVER.LIVE, INC. (“Company”) and except as explicitly stated, the Discover Live Terms and Conditions and Privacy Policy apply in full to purchasers of Tour Vouchers (“Voucher”). All capitalized terms not defined here have the same meaning as stated in the Discover Live Terms and Conditions. Nothing in this Tour Voucher Agreement shall be construed to amend or contradict the Discover Live Terms and Conditions unless explicitly stated. If there is a conflict between the Discover Live Terms and Conditions and the Tour Voucher Agreement, Tour Voucher Agreement controls.
Redemption. Voucher is valid for 9 years from the initial date of purchase. Voucher is not valid or redeemable after the expiration date indicated on the Voucher confirmation email. Company has no obligation to remind or inform you of Voucher expiration.
Voucher may only be applied toward the purchase of eligible experiences on the site. Experiences purchased are deducted from your Voucher balance. If a purchase exceeds your existing Voucher balance, the remaining amount due must be paid with another method.
Company reserves the right to immediately invalidate Voucher, without notice, should it receive a credit card charge back, returned check or other form of repudiated payment made towards the Voucher.
To redeem your Voucher:
-
Visit the Discover Live “Private Tour” page (Discover Live Private Tours)
-
Choose your desired tour by scrolling down or using “Search” function
-
Click BUY button
-
Choose your desired date and time
-
Click BUY button
-
Fill in the required information
-
Click “Apply a discount code or tour voucher“
-
Enter your voucher number from Tour Voucher Confirmation Email
-
You can combine multiple tour vouchers
-
If your tour cost is more than the tour voucher amount, you will need to pay the balance
-
Click PLACE ORDER button to process payment
-
Our World Travel Experience team will contact you within 2 business days
It may take up to 48 hours for your tour voucher code to become active in our system.
Limitations. Voucher may only be applied to the purchase of an Experience at checkout. Voucher cannot be reloaded, resold, refunded, transferred for value, or redeemed for cash, or credits in any other forms, except to the extent required by law. Voucher is not valid with any other offer or discount. Voucher is subject to availability.
It is the Voucher holder's responsibility to ensure the Voucher is redeemed before any applicable expiration date. Company will not replace lost or stolen Voucher provided by third party resellers.
Voucher can only be purchased by or gifted to individuals in the United States, not including US territories and possessions.
Voucher is void where prohibited or restricted by law. Company. reserves the right to refuse service or reverse any Voucher purchase for any reason and return the funds to the original purchaser.
Voucher cannot be used to purchase other Voucher.
Risk of Loss. User should treat Voucher like cash. The risk of loss and title for Voucher is on the purchaser. Company is not responsible if any Voucher is lost, stolen, destroyed, or used without your permission.
Voucher will be emailed to the purchaser-provided recipient(s) email address(es). When ordering a Voucher, ensure the recipient's email address is correct. Company will not be held responsible for incorrect email addresses and unintended use. Every Voucher has a unique voucher number which is required for redemption. Risk of loss will pass to the original purchaser or recipient of the Voucher upon the electronic transmission of such Voucher to the original purchaser or recipient.
Discontinuing an Experience Purchased (if applicable). Company reserves the right to discontinue the sale of any Experience purchased using a Voucher but agrees to replace the Experience with another Experience of the same value.
Fraud. Company reserves the right to refuse to issue or honor a Tour Voucher, in the event of suspected fraud.
Severability. No waiver by Company of any Terms and Conditions set out in these Tour Voucher Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under these Tour Voucher Terms shall not constitute a waiver of such right or provision.
If any provision of the Tour Voucher Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Voucher Terms will continue in full force and effect.
Updates to the Tour Voucher Agreement. Company may revise and update these Voucher Terms from time to time at the company's sole discretion. All changes are effective immediately upon posting them and apply to all access to and use of the site thereafter. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the site.
Users' continued use of the site and purchase of Voucher and Experiences following the posting of revised Tour Voucher Terms means that users accept and agree to the changes. User is expected to check this page from time to time so User is aware of any changes, as they are binding on User.
Warranty. COMPANY AND ITS AGENTS AND AFFILIATES, MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO VOUCHER, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Venue and Applicable Law. Voucher, and the Tour Voucher Agreement is subject to and governed by the laws of New York, without reference to its principles of conflicts of law.
Severability. If any provision of the Tour Voucher Agreement should, for any reason, be held invalid, prohibited by law or unenforceable in any respect, such terms will not apply. However, the remainder of the Tour Voucher Agreement shall be enforced to the full extent permitted by law. A court of competent jurisdiction is hereby empowered to modify the invalid, prohibited or unenforceable provision to make it valid and enforceable.
If any provision of the Tour Voucher Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Tour Voucher Agreement will continue in full force and effect.
Without Recourse. Company is the Voucher issuer and sole obligor to the Voucher owner. Company may assign its issuer obligations to an assignee, without recourse. If delegated, the assignee, and not Company will be the sole obligor to Voucher owner. Purchaser use or acceptance of Voucher constitutes acceptance of these Terms.
Acceptance of the Terms and Conditions. Use of your Voucher constitutes acceptance of Company Terms and Conditions and we therefore recommend you read them carefully. These Terms and Conditions shall be amended from time to time at the sole discretion of Company and shall be binding on the purchaser or the user of the Voucher. It is your responsibility to check these Terms and Conditions from time to time to ensure you are aware of any changes which may have been made.
Contact. We welcome your comments or questions. You can contact us at hello@discover.live, or +1.646.694.8178.